The Federal Government, on Monday, approved a 50 per cent increase in telephone tariffs, marking the first adjustment in 12 years.
The decision was announced by the Nigerian Communications Commission (NCC) in a statement signed by its Director of Public Affairs, Reuben Muoka.
The NCC explained that the tariff hike was necessitated by the rising operational costs faced by telecom operators, including naira devaluation, forex instability, vandalism, and insecurity.
Telecom operators had for years pushed for an upward review, citing challenges that threatened their expansion and service delivery.
“Tariff rates have remained static since 2013, despite the increasing costs of operation faced by telecom operators. The approved adjustment is aimed at addressing the significant gap between operational costs and current tariffs while ensuring that the delivery of services to consumers is not compromised,” Muoka said.
The adjustment, capped at 50 per cent, falls below the over 100 per cent increase requested by some operators.
According to the NCC, the new rates will adhere to the 2013 NCC Cost Study and the recently issued NCC Guidance on Tariff Simplification, 2024.
Muoka noted that the decision followed extensive consultations with stakeholders to balance consumer protection with industry sustainability.
“The NCC recognises the financial pressures faced by Nigerian households and businesses and remains deeply empathetic to the impact of tariff adjustments,” the statement said.
“To this end, the Commission has mandated that operators implement these adjustments transparently and in a manner that is fair to consumers. Operators are also required to educate and inform the public about the new rates while demonstrating measurable improvements in service delivery.”
The NCC further highlighted the benefits of the tariff adjustment, which include improved network quality, enhanced customer service, and wider coverage.
The Commission reiterated its commitment to fostering Nigeria’s digital economy and engaging stakeholders to create a fair and sustainable telecom environment.
“The Commission’s actions are designed to ensure the long-term sustainability of the industry, support indigenous vendors and suppliers, and promote the overall growth of Nigeria’s digital economy,” the statement added.
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